Ghosts of Massachusetts :: Deerfield Inn Visitors

Chocolate Cupcake Recipes

IF we have ghosts, they are just marshmallow puffs!

Ghosts of Massachusetts –

They say we have had a passel of ghosts here at the Deerfield Inn for hundreds of years. At least two of them are pretty active still. One is a bit bossy and inquisitive, one is mischievous and gets excited when children are staying. No doubt a load of cobblers, but we do have people who stay here, people who work here, who are very sensitive to energy and auras, and the same activities keep repeating themselves from time to time – tissues on the floor, pinch on the bottom, tug on the pillows, things being moved from one spot to another, a knock on the door late at night…

We are not saying what has been happening these past weeks has anything to do with anything, but it is odd. Things that have been in one place one minute have gone the next. We wait a bit and that object is suddenly back again. The sign for the front desk, for example, that has a little owl on it and says “Owl be right back”: It hangs on a brad right where we can snag it and put it out on the desk if we have to step away. Carrie put it out, went to help with a TV problem, returned, put the sign back. It is a routine reflex. Then she got another call later at night, reached out for the sign – and it was gone. When she came back – bingo, there it was hanging where it should have been. This little tease has been going on for a fortnight now.

That is perhaps not as strange as a whole series of oddities just the other day – Champney’s Assistant Manager Nikki is no newbie at service. She very seldom makes an error, and she certainly has never tipped an entire bowl of soup towards herself as she was placing it on a table! Eric went to get a replacement, joking to Nikki it must be Herschel, and as he approached the table he felt his serving arm being flipped up towards him….

Nobody hurt, consternation mixed with amusement all around. You are probably thinking we were just being clumsy. One server maybe, but not two of our very, very best!

Eric then felt for his pad where he keeps it in his back pocket to take an order. It wasn’t there, so he relied on memory. As he went into the server pantry to replace his pad with another, he found his pad back in his pocket…. Huh. He filled his plastic water beaker, placed it on the coffee station counter, and pushed it towards the back. Matt called, “Service!” and Eric went to pick up. As he went by the counter, he and Matt saw, out of the corner of their eyes, the beaker slide from the back to the front of the counter, and splash to the floor.

All very strange. Who knows?

To Our Valued Friends & Guests…

Welcome back to The Deerfield Inn. We are so excited to share with you the charm and warmth of the Inn and all of Historic Deerfield’s natural beauty. We want to reassure you that our first responsibility and top priority is the safety and well-being of each of our guests, as well as our team. Please take a moment to review our new wellness measures which are in place for your visit to the Inn. Should you have any additional questions, please contact us directly.

General Property Information

• The Inn is an ideal location to practice physical/social distancing due to the property’s location in beautiful Historic Deerfield. The entire property has been deep cleaned and sanitized and multiple cleanings continue throughout each day. Hand-sanitizer is also available throughout the Inn.
• Guests and team members will observe recommended distancing protocols.
• Personal protection equipment (PPE) amenity kits featuring disinfecting gel, nitrile rubber gloves and masks will be provided upon request for guests.
• We will comply with, or exceed, local or state mandated occupancy limits.
• All team members will receive training on COVID-19 safety and sanitation protocols with more comprehensive training for our teams with frequent guest contact.
• All team members will be wearing masks for their safety and the safety and comfort of guests. The health of our team members is carefully monitored on a daily basis.

Housekeeping

• Industry leading cleaning, Ultraviolet Lights and sanitizing protocols are used to clean guest rooms, with particular attention paid to high-touch items.
• Two levels of housekeeping services will be offered to each guest:
o Housekeeping Limited Service: Our team will access your room once daily to provide service and restock linens and amenities.
o Housekeeping Drop Service: Your fresh linens and towels along with any other requested amenities will be packaged and placed at your door upon your request.
• The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces.
• The frequency of air filter replacement and HVAC system cleaning has been increased and fresh air exchange will be maximized.

Dining

• New service options include Dinner on the Lawn, Porch, Terrace and In-Room Service.
• Curbside pick up will be available for To-Go orders.
• Seating capacity has been reduced in Champney’s Restaurant& Tavern based on CDC recommendations.
• At the completion of a dining service, the table, chairs and menus will be sanitized prior to the next seating.
• The spacing of tables has been adjusted to allow for six feet between tables

Wellbeing Plan is subject to change based on guidance from the Center for Disease Control, MA Department of Public Health, American Hotel Lodging Association and all other applicable government authorities.