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Business Trip Accommodations :: Deerfield Bed & Breakfast

Tuesday, September 22nd, 2015

select registry properties

We went to a Select Registry conference recently. Select Registry is a marketing group consisting of a portfolio of more than 300 quality-assured premier bed and breakfasts, inns, and hotels throughout North America. Some are rustic, some are the height of elegance, and some are in-between like the Deerfield Inn, but they all get secretly inspected to be validated into the group. We all believe that people deserve exceptional and unique experiences in their lives: one-of-a-kind settings, authenticity, local connections and flavors, and innkeepers and crew who are genuinely honored to take great care of you, and who appreciate that you chose us over cookie-cutter accommodations.

We reconnected with friends in the business and were reminded of things we should never forget – love what you do, keep a sense of humor, and always keep an eye on the guest to interpret the need.

We learned new things in the industry at various classes as well:

We know glamping, we know poshtel, but now we understand there is bleisure. Ha! We can do that! We have desks in rooms (and in the Beehive Parlor if you really need to spread out), free Wi-fi, a special midweek rate for area businesses, air printer, fax, speaker phone, LCD projector, screen, flip-charts, and meeting spaces. For the family, friends, and partner who have come along for the ride on the leisure part rather than the b part, there is golf, zip lining, shopping, antiquing, galleries, hiking, (babysitting), and cool area activities for children as well.

Then you can all gather at our New England table, Champney’s, for fresh, local fare from our kitchen, with mock-tails and a kid’s menu for the smalls.

Think of us the next time the idea of a bleisure trip comes up! Call 413-774-5587 to reserve rooms or email for one-stop shopping for your business meeting needs.

No Longer Pet Friendly :: Deerfield, MA Lodging

Tuesday, September 1st, 2015

Deerfield Bed and Breakfast

We are so sorry to say, that even though we all love dogs, we can no longer accept dogs here at the Deerfield Inn. Anybody who has an existing reservation to bring their dog may do so, of course, but we cannot take any new reservations as of September 1st.

We are very sad that having dogs stay is not working for us, as most of us here at the inn like to travel with our dogs, but the repair and replacement has become too high: scrabbled wallpaper, chewed bureau edges, ripped upholstery, pee-stained dust ruffles… and one fitted carpet that had to be replaced!

Of course there are many good dogparents who use the bowls, towels, and bed we provide (not the ice bucket, the bath towels, and the pillows), and crate their pet when they are away from the room so it doesn’t attack the housekeepers or damage the space in its being-elsewhere anxiety; so we thank you for your understanding and are so sorry it has come to this.

If you are a guest at Champney’s, your dog may still join you on the dining porch if the weather is agreeable.

Thank you for understanding, and again, we are so sorry it has come to this.

Lead with Kindness :: Love & Accept One Another

Tuesday, August 18th, 2015
Romantic Getaway in Deerfield, MA

Locks of love

We had a jaw-dropping incident here recently where some dinner guests used racial epithets towards one of our wonderful servers.  Appalled guests at nearby tables apologized to him. (We did not know about this at that moment as we were having supper here ourselves with family and friends to celebrate love and friendship.) In 28 years we had yet to see people like this come in here. No – hang on, 27 years. In our first year as innkeepers I received a special unsigned letter that wondered if I had wet my finger and stuck it into an open electrical socket. Remember big 80’s hair?!

The Deerfield Inn is a place where we lead with kindness, care, and warmth. Your happiness is important to us and we care about you, but we have no tolerance for intolerance. This is not a place for prejudice. If you are the kind of person who has cruel and unkind thoughts and words about the people you see around you, you may not express them here. If you do, we will be glad to show you the door. We welcome everybody of any gender, ethnicity, and creed, but haters will never be welcome in this building.

Free Family-Friendly Activities in Deerfield

Tuesday, August 4th, 2015

Free Fun Friday

This Happy Valley is choc-a-block with brilliant free things. Wow, are we lucky here in northwestern Massachusetts! Remember we have family-friendly connecting rooms here at the Deerfield Inn and a restaurant that makes parents and children happy!

      1. One day only in Deerfield – August 14, Free Fun Friday – admission to exciting programming, museum houses, period re-enactors, historic artisan demonstrations, children’s old-time activities, at Historic Deerfield & Memorial Hall, Deerfield. Wear comfy shoes because this is the ultimate, sine qua non, museum feet day. You and your children can break for lunch with a kid’s menu at air-conditioned Champney’s at the Deerfield Inn for just $11
      1. Shelburne Falls Bridge of Flowers – a Victorian iron bridge saved from the wrecking ball when the Garden Club sallied out before the heavy equipment came and planted the most beautiful flower beds along its length and dedicated it to veterans of wars. A place of peace and soul-restoring contemplation surrounded by sweet scents and the soothing burble of the river below. Meander afterwards to the ancient glacial potholes where the icy water makes its own music. Known in jest around here as the glacial potholders.
      1. Sugarloaf Mountain, an easy ramble to the top to see the most spectacular view of the mighty and sinuous Connecticut winding below with mostly organic farmland stretching out in a patchwork of colors in the valley below. This is where a Mel Gibson film was filmed several years ago, and where, in the memory of many older folks, a trolley took merrymakers to the top for dances and dating.
      1. Great Falls Discovery Center in the historic former mill town of Turners Falls. Housed in perfectly as-was mill buildings, this delightful spot highlights not only the past industrial history, but also the cultural and natural.  Look to the right towards the river and you might see the massive and ungainly bald eagles’ nest where raptor rehabilitator Tom Ricardi places eggs undamaged by DDT for the eagles to raise when their own are too thin-shelled. Beautiful gardens of native plants and plantings to lure in butterflies and hummingbirds, and a lower level to see fish sleeking by. Sometimes sucker fish glom onto the glass to take a rest against the current and our children used to squeak with delight to see their flattened out lips and rather sinister teeth grasping to the one-way glass. Fab, fun, and unpretentiously fascinating.
      1. Dr Seuss Memorial Sculpture Garden in the Quadrangle in Springfield in honor of townee Theodor Seuss Geisel.  Only five large bronze statues of well-loved key Seuss characters, but an absolute delight for children who are wowed by their size and simplicity.


The Botanic Garden of Smith College – FREE, the Beneski Museum of Natural History at Amherst College – FREE, Amherst History Museum – FREE, Mead Art Museum – FREE, Yiddish Book Center in an architecturally distinctive schtetl – FREE. Check out Museums 10 – six of them are FREE!


Induction into TripAdvisor Hall of Fame :: Certificate of Excellence

Tuesday, May 26th, 2015
Certificate of Excellence

Heads up before service

Huzzah! Thank you to our lovely supportive guests and friends of the inn. The Deerfield Inn has been inducted into the TripAdvisor Hall of Fame for five-time Certificate of Excellence winners.

The Certificate of Excellence is only given to establishments that consistently receive great traveler reviews on TripAdvisor, and the “Hall of Fame” was created to honor those businesses that have earned a Certificate of Excellence for five consecutive years. To qualify, a property must maintain an overall TripAdvisor bubble rating of at least four out of five, and have a minimum number of reviews.

This is such a source of pride and pleasure for all of us here. We are so delighted that what we work for every day has brought happiness to our guests, and we thank them so much for being so kind as to take the time to comment in a review about their experience. There is no greater seal of approval than being recognized by our guests, and this vote of confidence inspires us to continue with our commitment to doing our very best to make sure our guests enjoy their time with us and leave happy.

“Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat. TripAdvisor is pleased to induct five-time award winners into the ‘Hall of Fame’,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on consistently delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

Thank you to the wonderful people who work here with us whose commitment, attention to customer happiness, and team loyalty in both back and front of the house from dishwasher to housekeeper, from bartender to runner to front desk, from maintenance man to restaurant manager to events planner, who have all made this possible. (And Jack our marketing manager)

Hall of Fame in Trip Advisor

Jack and Sasha

Gay Friendly Massachusetts Bed and Breakfast

Monday, April 20th, 2015

lesbian-weddingSo on our website we have a proud multi-color flag at the bottom because we mean it. Also on our website we can enable a really cool feature that allows us to see where visitors to our site are going. That flag gets clicked so often it is a bright red blob on the heat mapping program, but clicking the flag has not led anywhere until now. I put it there because for us it is a symbol of absolute and unconditional acceptance, as natural as breathing in and breathing out. I put it there because, distressingly, guests have felt the need to call us up to ask if they would be welcomed here. (more…)

Back in the Day :: Stories of Historic Deerfield, MA

Tuesday, April 7th, 2015

Joan Harlow in Deerfield, MAWe are always interested in oral history of the Inn’s past. We have heard stories of historic Deerfield from a woman on a coach group trip from a senior center who told us of the summer months when she was a little girl visiting her grandmother, the cook at the adjacent Stebbins House. Another guest told us that when he was just a lad, he remembers cages of songbirds in the fireplace lobby!

Recently we met Joan Harlow whose parents were innkeepers here for fourteen years from 1950. She grew up in Deerfield until she went to Emma Willard, and the home her parents built is the current administrative offices of Historic Deerfield behind the firehouse. When they first arrived they lived in the Pratt House just to the south of the inn, which was once where brooms were made and is now the Museum Store.

Joan remembered when Eleanor Roosevelt arrived very humbly by taxi – no limo for her with flags fluttering. Jack Harlow was a staunch Republican, but he was charmed by Mrs. Roosevelt’s passion to preserve Deerfield as a gateway to the past.

The restaurant menu was the same for an entire week, and until Joan’s mother Ruth could persuade the Flynts to let them eat in their own small private dining space, they would have a choice of baked ham, broiled chicken, tinned Sexton’s vegetables, and a relish tray with cottage cheese, pickles, and spiced crabapples day in, day out, in what was a very formal dining room until the flood of Irene gave us the opportunity to change all that. On Sunday it was roast beef for all, and on Monday the weekly menu would be in place again.

There was no elevator then, and no keys to the rooms, which unnerved metropolitan guests. The Deerfield Inn was the call center for fires, and Joan was filled with trepidation every time that red phone rang.

When Samuel Chamberlain came to take photographs for Historic Deerfield: Houses and Interiors by Henry N Flynt, Joan was allowed to watch him at his work and hold up the camera lights.

Joan also had a memory of being asked to run, run like the wind, back to the inn to “get the Ballantine’s out of the fridge.” She brought back a bottle of ale, not knowing it had to be chilled scotch for a certain somebody I shall not name!

How what we eat has changed. How odd to open tinned vegetables when this valley is bursting with produce! Anybody else have any recollections of Deerfield that I can add to my memory bank? I would love to hear your stories…

Staying at the Deerfield Inn is Good for Your Health!

Monday, December 1st, 2014

Fireplace + relaxation = lowered blood pressure and good for your health! The soothing, soporific effects of sitting by an open fire during the depths of winter have long been established. Now it seems the very idea of a log fire helps to lower blood pressure.

A study published in the journal Evolutionary Psychology, says: “Findings confirm that hearth and campfires induce relaxation as part of a multi-sensory, absorptive, and social experience.”

In the research, 226 adults were shown a video of a fire along with sound effects. The subjects’ blood pressure was taken before and after viewing the fire for different periods of time. Scientists said the results “indicated consistent blood pressure decreases” across the participants. They appeared to become more relaxed the longer they watched the Relaxing getawayfootage.

The lead researcher, Christopher Lynn, who is an anthropologist at the University of Alabama, believes that the modern-day calming effect is evolutionary and may be traced back to the Stone Age. Early humans relied on fire for heat, safety, illumination, and cooking.

When we were designing Champney’s, here at the Deerfield Inn, after the flood we read in books on restaurant psychology that one of the things that causes guests an uneasy feeling, although they are not sure why, is having darkness outside while there is brightness within, leaving them exposed in some atavistic memory to the circle of predators beyond the camp fire. Solution: café curtains we can pull across on brass rings as dusk falls! Huh! Who would have thought it?

Dogs, on the other hand – we all know that they are four-footed therapy and beneficial to blood pressure! Real fire, real dog, real food. It’s all here for you through the cold months ahead! Check out our specials for some real deals and give us a call at 413-774-5587.

Give Thanks Before Thanksgiving

Thursday, November 13th, 2014

fire tedThanks to guests who have booked rooms to the left and right for a couple of days, but not in the middle, we have rooms orphaned betwixt and between and anxious to accommodate you! With rates as low as $133 from 16-25 November, we offer friendly quiet, cozy comfort, afternoon tea and cookies by the wood fire, a breakfast you can feel good about enjoying with eggs from happy chickens, hormone-free milk, nitrite-free bacon, fair trade coffee air-roasted locally, our own yoghourt and granola, and breakfast pastries from Kathleen.

You can feel good about an impulse getaway with the one you love – free Wi-fi, free admission to the museum houses, free to kick back and have the delightful down time you deserve. Call us at 413-774-5587, or reserve on line

Between Horse and Car

Monday, October 20th, 2014

Deerfield, MAAs you perhaps know, the inn opened its doors in July 1884 with all sorts of drama in the Valley – a plague of locusts, a drought, but visitors came and stayed nevertheless. It seems that business was so promising that George Arms, a local builder, was invited the next year to extend the property to the north. Old photos on the walls in Champney’s show there was a porch that ran all around that side. Another photo we found that showed the original placement of the front desk meant we could return it to where it has always been. We call it the Harry Potter room because it is a small space and under the stairs!

Recently we discovered that the stables and carriage house were built a year before the inn was opened. It makes sense, really – that there had to be somewhere for the horses to be stabled and the carriages to be stowed away.

Rather charmingly, the names of horses are on a long support beam that runs above where the stalls used to be. These might have been the horses that worked the fields around here, or perhaps one or two of them would be harnessed up to make the run to the train station to pick up guests and their luggage.

Their names were Fanny, Bonnie, Patsy, Donald, Frank, Harry, Pilot, Tom, Kate, and, fancifully compared to the others – Dinamint.

One of my favorite photographs in Champney’s is hanging to the left of the fireplace. It shows the transition between motorized and horse-drawn conveyance. Two cars are out on the street in front of the inn, and two are down to its south side on the driveway. Seated guests are looking out from the front porch, but at the back of inn, behind the rather splendid cars, you can see an unharnessed horse being groomed just by the stables and the carriage house. Lovely.

Join us at Deerfield Inn and see the amazing history of our property!